IT SUPPORT
Friendly, reliable IT support for your home and your business
Slow computer, dropping Wi-Fi, a printer that won't cooperate or a business network that needs attention? ITArch Services provides on-site and remote IT support across Australia, with clear hourly pricing and no lock-in contracts.
We explain problems in plain language, fix them properly, and show you how to avoid them next time.
Our IT support services
Computer & laptop repairs
Diagnosis and repair for Windows PCs and Macs: slow performance, crashes, hardware faults, upgrades and tune-ups.
Wi-Fi & network setup
Routers, access points, cabling and network configuration so your connection is fast, stable and secure.
Security & virus removal
Malware cleanup, antivirus installation, safe-browsing advice and IT health checks that highlight risks early.
Backup & data recovery
Automated backups, cloud storage setup and recovery of lost files from failing or damaged devices.
Email & software setup
Email accounts, Microsoft 365 and Google Workspace, software installation, updates and troubleshooting.
Printers & new devices
Printer installation and fixes, plus new device setup with data transfer from your old computer.
On-site & remote
We come to you, or fix it over a secure remote session.
Fast response
Same-day help available for urgent issues.
Clear pricing
Simple hourly rates and no lock-in contracts.
Plain-English advice
No jargon, just clear steps and lasting fixes.
PERSONAL SUPPORT
For home users, families and individuals who need a hand with their devices.
$120 per hour
- Computers, laptops, tablets and phones
- Wi-Fi, printers and home networks
- Email and account setup
- Virus removal and data recovery
- On-site or remote, 7 days a week
BUSINESS SUPPORT
For small and medium businesses that need dependable IT without a full-time team.
$150 per hour
- Office PCs, Macs, servers and cloud tools
- Network design, setup and troubleshooting
- Cyber security and IT health checks
- Backups, disaster recovery and migrations
- Same-day service for urgent issues
Rates are charged per hour. Contact us for travel, after-hours or project pricing.